Service Portal - Redesigned
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Security Incidents

Good Afternoon, Thomas

Customer Satisfaction

4.7
Current CSAT Score
4.5
Jan 2025
4.6
Feb 2025
4.7
Mar 2025

Latest News

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Today, 09:30 AM
New Self-Service Features Available
We've added new capabilities to help you resolve issues faster and improve your overall experience with the service portal.
Yesterday
Scheduled Maintenance - March 15th
Systems will be offline from 2 AM to 4 AM for critical updates and performance improvements.
March 10, 2024
Security Update Released
Important security patches have been applied to all systems to ensure data protection.

Current Status

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Outage - DYNJC (started 06/01/2025 04:43:39)
Outage
Outage - Highway video (CCTV) link Operations Centre (started 23/06/2025)
Outage
Outage - Highway video (CCTV) link, NW Operations Centre affecting (started 23/07/2024 05:40:46)
Outage

My Tickets

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DSOC00001976
HCX Decision about a year ago
Pending
DSOC00002783
HCX Decision about a year ago
Pending
DSPLD0026878
TC that started Nov 2 mo ago
Pending
PRPPPL0001122
TC that project Nec 2 mo ago
Pending

Top Knowledge Articles

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Password Reset Guide

VPN Connection

Email on Mobile

Shared Drives Access

Printer Setup

Software Requests

Top Requested Items

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Email - User Out of Office

Telephone - Group Announcement

Azure Arc

New User Accounts

IT Hardware Return

Smartphone Accessories

My Favorites

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VPN Access Request
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Password Reset Guide
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Email Configuration
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Network Drive Access
Article